Love Letters
Shout out to Ruth Domber and 10 for 10/10 Optics!
I’ve been to 10/10 Optics before... several times. Knowledgeable staff, good vibe, classy
frames. I didn’t plan to walk there – was on the way to an event. It was a late Tuesday afternoon and
muggy in Manhattan. Looking exhausted I hauled myself into the store at the NE corner of Madison
Park. "Water? Something more stimulating?" (They asked pointing to the adult beverages on the
counter.) "Nah, thanks. Need new glasses." (I replied - exhausted.)
It was like magic! In a short time, they had me laughing, trying on frames and getting back my mojo. But I still missing that extra pop to get me in the mood for my event. Out of the back room came Ruth Domber to the rescue! She brought
out her makeup bag, and with a dab here and a brush of color there, she made me look gorgeous!! Not
only did I find the "perfect" frames and felt great, I made a great
connection and maybe a new friend.
10/10 OPTICS is worth the walk and who knows, you might make a new friend!
Dear Ruth,
Your team is Best in Class ❤️️ The Doctor is amazing and well as the front desk team. Love supporting 10/10. A New York staple in Eyecare!!
Ken L.
Dear 10/10 Optics,
Do you want to know the #1 question I get asked almost every single day???
Where did you get those glasses?
People, here is the answer @1010optics in NYC - this is the ONLY place I buy eyewear, this is the ONLY place that knows that eyewear I need to wear - for over 20 years (Lord have mercy!) they have been my eyewear purveyors of choice. I would give them a royal warrant if I had one.
If you want eyewear that is not only of the highest quality, but the most stylish, with the BEST customer service - there is only ONE choice!
Ask for Ruth, Jesus, or Liz and let them know Emily sent you..
Hi Liz,
Thank you for all of your help finding those two amazing frames on Monday. That was the BEST eyewear shopping experience I’ve ever had. I can’t wait to buy more.
Thank you again, and have a great weekend!
J. Smith
Dear 10/10 Optics,
Just want to let you know, the compliments on my glasses keep coming and coming and coming. Thank you always for picking out the best for me.
Regards,
Shelley P.
Dear 10/10 Optics,
Just wanted to say I received the frames on Saturday and love them. Can't wait to have them made up so I can wear them. Meanwhile every new pair I've worn, people have complimented me on them.
Arlene S
Dear 10/10 Optics,
For the past 20 years, I have consistently been impressed with the professionalism and courtesy you and your employees at 10/10 Optics extend to your customers.
Under your leadership--not to mention your outstanding personality and "faboo" attitude – I have been, and shall remain, a loyal customer.
Sincerely,
Dr. Charles Leone
Dear 10/10 Optics,
I think it's a testament to you guys that the same staff who were there on my first visit six years ago are still there today. I always appreciate the care and precision that Dr Rozenberg shares. He has a way of making others feel like a private confidant or a nephew in town for a visit.
Joseph N.
Dear 10/10 Optics,
Just a quick note to let you know that my two pairs of glasses arrived on Friday, and I love both the sunglasses and regular glasses. It took me no time at all to adjust to the progressive lens, and I’m very happy with them. It’s always fun to shop for new glasses at 10/10 Optics, but I really appreciate your help (Ruth) in particular!
Sincerely,
Robin J.
Dear 10/10 Optics,
I just wanted to tell you that I love my new glasses! So does my husband - it made him happy just seeing me walking to the car with a big smile on my face.
The regular glasses feel great! I love both pairs and I especially loved working with you to find them. You are so sweet and so good at what you do. It was a great experience.
Take good care and I look forward to seeing you in the next few weeks.
Warmest regards, Karen P.
Dear 10/10 Optics,
I can tell you how many times I get asked about my AMAZING sunglasses and regular eyewear. and I tell them I got all my knowledge -- and the glasses from 10/10 Optics.. the best people, the best brands and the best overall customer service!
Dear 10/10 Optics,
A small article in the Timeout Magazine led me to your store when it was located on Fifth Ave. many moons ago. You have always provided that wow factor, one-of-a-kind eyewear that makes people stop, stare, and admire. No one looks like me in NYC.
Dear 10/10 Optics,
We have been patients of Dr. Rozenberg’s for over 20 years. We appreciate his professionalism, expertise, and of course his sense of humor. We trust him implicitly. We also love Ruth.
She makes eyeglass selection so easy.
I hate shopping, so I just go there, let her pick the best glasses for me and I am done. Finito! They should call their store 40/40 optics because they are four times better than anybody else!
Dr. DJ Masiello
Dear 10/10 Optics,
I have never been more excited about getting glasses. Wow, what a difference a pair of glasses makes especially when custom designed. Ruth and Dr. Rozenberg recommended that I get the new lens that lets you read computers which may require a different prescription than the prescription for just reading. The one lens is designed for both and there is no telltale sign visually to notice.
An amazing pair of glasses that I will take with me everywhere. Thank you 1010 Optics for not only helping me look great but also for protecting my eyes the right way.
Warmest Regards
Ester, Gotham Network
Dear 10/10 Optics,
I am the person for whom you chose the beautiful glasses with the turquoise handles. I want to say thank you. The compliments started to arrive within the first two hours.... and they have not stopped.... I am truly the girl with the pretty glasses now..... And it is so much more than glasses - rather, a new perspective and view of the world. Thank you so much!
Dasha S.
Dear 10/10 Optics,
I cannot tell you how many times people have gone crazy over my glasses and want to get a pair. I have given out your website to see if they can get them. All the cashiers at the Publix where I shop love them and have people come over to their counter to look at them. All the musicians who see them are flipped! When I was on the recent cruise I don't know how many people thought they were so cool...
One musician said he thought he saw something similar in Paris but not in US. In a restaurant in St Pete someone came over to my table to look at them and said she couldn't help staring at me and had to come over. My three pharmacists all love them. What a hit they are!!!
Rachel D.
Dear 10/10 Optics,
Just yesterday people stopped me on the street to tell me that they loved my Bird&Cage frames and asked me where I got them and my mother insisted that she needed another pair from you. In addition to being a hashtag#gamechanger, it’s also a hashtag#lifechanger
-Jeremy G.
Dear 10/10 Optics,
I love all my new glasses so much. I thought that I was coming in for new sunglasses, but I couldn't leave without the new Deloor multicolors that needed to be on my face.
What a hit, I am now color crazy !!
Shirley D.
Dear 10/10 Optics,
OK— I gotta be honest.
Never did I think that anyone needs more than one pair of frames. You wear them and that’s it until the next ones.
When you started pontificating about this pair and that pair depending on the location, event (and mood) — I thought you had be have been sipping from one of those bottles behind the counter.
However, I must admit you’re right. It really is a most meaningful accessory and allows me to thank you anew over and over again for everything.
Have a wonderful day.
RBB
Dear 10/10 Optics,
Thanks for the awesome treatment, 10/10 Optics! Thanks to Dr. Rozenberg's skill and patience, I may actually wear daily contacts and my son can read books all day with his two pairs of glasses! Special shoutout to Betty for her attentiveness in getting to know what my son was seeking.
You are all the best!
Beth R.
Dear 10/10 Optics,
"You kindly helped me with my new glasses back in March. It's been several months since I've started using them, and I am so happy with them. The fit is perfect! I've always had trouble with glasses since they constantly fell off my face, but the glasses you helped me choose stay put! I've ran, rode bikes...Did all kinds of physical activity while wearing them, and they do not fall off at all! On top of that, I LOVE how they look.
Thank you so much for helping me find the best pair of glasses I've ever owned!!"
Best regards,
Kaori
Dear 10/10 Optics,
This was the best experience I have ever had at an optical eye glass store. You feel very welcome from the moment you step in the door and the service is very professional. The optician I was fortunate enough to see, Betty, really took the time to share her thoughts as to what the best style, fit and look was that would work for me. She was right! Ultimately, I left very happy with the choice that was made in large part through her assistance. Thank you, Betty!
Iona W.
Dear 10/10 Optics,
Thank you so much for collaborating with me! I love my new frames. You made my dream come true – meeting with you in NYC. It was such a fabulous experience, in more ways than one. Ruth, I've made a new life-long friend - the most important part of life.
Love,
Charlene @FashionMeetsFifty
Dear 10/10 Optics,
Just want to let you know I LOVE the new specs and sexy sunglasses! Who knew I could be so cool! Thanks for picking out another set of stylish winners.
Fran
Dear 10/10 Optics,
Thought you’d appreciate this. I was visiting some friends in Boston this past weekend - David is a pretty renowned optometrist there. As I arrived he could barely say hello before he went gaga over the new glasses I was wearing…had to look at the frames, etc…really thought they were astounding! So thanks again.
Best,
John
Dear 10/10 Optics,
While Q and I were enjoying our easy afternoon getting an eye exam for Q and picking out glasses, we reminisced about all the years we have been going to 1010 and getting Ruth's wonderful help in selecting our glasses. One year, my mother came along and Ruth helped her pick out her all time favorite frames. Lo and behold, she moved to Florida but was NEVER satisfied with any new pair of glasses she got because they did not match up to Ruth's expertise. When she passed away at the age of 93, she still had her favorite frames - which were broken and could not be repaired one more time!
Thanks for all of your help!
Elisabeth A
Dear 10/10 Optics,
Ruth, I have been thinking about what makes 10/10 Optics so special.
It's because you are not selling a utilitarian pair of eyeglasses. You are curating fine art for the face. Most importantly, both you and your staff know how to pay attention, and you know how to do that well!
Sincerely,
Makea M.
Hi Ruth,
I just want to send accolades to Dr. Chen for his outstanding assessment by prescribing the perfect viewing vision for me! My glasses have never been so comfortable! All's right with the world now!
Thank you so much.
Smiles,
Susan M.
